The Active B Solutions Networking Remote Management Service provides cost-effective day-to-day management of your converged network infrastructure with proactive monitoring, problem isolation, change management.
Active B Solutions. believes in managing not only the technology foundation, but the entire user experience. Through our dedicated service management desk we are able to monitor, manage and fix issues remotely minimizing down time and business interruption.
- Dedicated helpdesk able to handle first level support issues and coordinate level two and three resources to resolve complex issues
- Proficient in multiple industry standard monitoring and management platforms
- Proactive monitoring of customer environments supporting agreed upon SLA’s for uptime and issue resolution
- Active B Solutions’s service desk is available 24/7 to support the needs of your business and resolve user issues
In addition to our managed services we take this knowledge that we have built up over many years of service management and monitoring experience and help our customers develop industry best practices to proactively monitor their environments. This helps our customers transition from a reactive IT model to a proactive service provider integrated in supporting the developing needs of their business.
Remote Management Services Overview
The Remote Management Service provides remote network management for day-to-day operations, as well as network turning to improve the performance of your business applications. The service is delivered by an experienced team of engineers from our Network Operations Center using leading practices and processes. By outsourcing your daily management tasks to Team One Networking’s experts, you receive first class service while maintaining control of your network and allowing your IT staff to focus on your strategic initiatives that drive your bottom line.